R+V Case Study

>R+V Case Study
R+V’s Digital Journey Puts Quality First

R+V decided a cloud-based environment that offered real devices for testing was a must to deliver a high-quality user experience.

R+V’s brand has always been synonymous with quality and reliability. As the customer experience morphed into one with a digital focus, high-quality user experiences across different mobile devices, browsers and user conditions have become a top strategic direction for the cooperative insurance company.

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A major component of R+V’s journey towards digital engagement is the company’s new responsive web portals. Portals such as www.rv24.de provide customers with a direct digital channel to connect to their account and execute transactions. Making sure these web portals work flawlessly on mobile devices and platforms led R+V to implement a quality-first approach to their web portal development using Perfecto.

R+V is using Perfecto’s CQ Lab to test its web portals on various mobile devices and platforms.

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2018-04-09T14:18:16+00:00