Customer
Airline + Perfecto
Challenge: Testing For a Variety of Devices
An airline needs to keep up with the pace of its passengers. With the increasing number of mobile devices used for the entire flight experience, there is a greater need for apps that facilitate efficient ways to prevent and resolve technical issues. A leading Asian airline knew that to keep up with market demands, they must ensure that all the functions of their app work, all the time.
Results: Scales Mobile Testing Across Devices
With Perfecto, the airline can ensure passengers have a reliable way to find solutions to their concerns. Deploying Perfecto throughout their systems, the airline automates their testing and improves their app to create a refined customer journey. Through the app, they have access to all this information—whether it is about flight details, checking in, weather alerts, or baggage.
By optimizing and scaling their mobile testing, the airline can expect their customer loyalty to continue to soar along with increased revenue. The personal approach to testing ensures a better, faster user experience and solidifies their position as industry leaders.