Customer
Major Australian Bank Transforms Software Testing
Summary
One of the four largest financial institutions in Australia recently underwent a highly successful mobile testing program transformation. This significantly enhanced the speed and efficiency, reduced risk, and saved time and money for the bank.
Challenge
The bank’s previous testing setup prior to the transformation was mostly manual on physical devices, in-house. This slowed the entire testing process at that time and created delivery bottlenecks, which meant this Customer could only produce one mobile app release per quarter.
Solution
The Customer evaluated all options, then chose Perfecto by Perforce, the global pioneer in cloud-based, client device test lab services. By enabling mass-scale automation, the Perfecto solution ROI has been very positive, and has enabled the Customer to test all common Mobile Devices, Desktop OSs & Web Browsers, while greatly expanding test speed, scale and client device coverage.
Benefit
With the uplifted engineering practices and testing faster and more frequently, the Customer boosted software release cadence from once per quarter to once every two weeks (6x faster). The ability to test their apps on both production and pre-release iOS & Android versions has significantly reduced the risk of production issues.
Perfecto also helped the Customer slash test result analysis time, delivering another significant boost in productivity and cost reduction.
Automation Drives Productivity and Reduces Risk
The Customer knew they needed to transform testing & quality processes and embrace mass-scale automation. Perfecto equipped the Customer with a high-performance, cloud-based client device test lab that enabled them to automate their full regression test suite. This sped up release cadence while reducing risk and delivering key business goals.
- Enhanced testing coverage, scale & speed via automation
- Accelerated release frequency from quarterly to bi-weekly - 6x faster
- 6x Faster test results analysis boosts productivity & saves cost
Achieve Quality and Speed
Together with Perfecto, the Customer’s Quality Engineering uplift enabled mass-scale mobile test automation, with access to advanced features including Single-User Performance and Accessibility (A11Y) testing. Their test teams also have access to Device Vitals, measuring CPU, Memory and Network usage, to help diagnose tricky device-related problems.
Perfecto's custom labels make test result analysis a breeze, and reduced analysis time from 3 hours to under 30 minutes (6x faster). The Perfecto platform and the Customer’s automation practice has driven quality improvements faster - saving the company time and money with this process.
The Right Platform Delivers Quality
To shift testing left while scaling automation, the Customer recognized a need for a testing platform that provided speed and reliability, and that could support all the key use cases required. The bank did considerable due diligence when searching for a new testing solution, with a thorough technical and business analysis of the market at the time. Their careful analysis recognized the value offered by Perfecto, and the Perfecto continuous testing platform was selected.
Increased Productivity, Customer Satisfaction, and ROI
Making Perfecto the standard testing tool across the majority of the Customer’s Digital channels has enabled the bank to deliver key testing program goals, including quality targets and release cadences, driving reduced time to market with no compromise on quality.
In working with Perfecto, the Customer has seen significant improvements in their testing pipeline, with test executions scheduled nightly and automated testing programs running quickly & reliably at significant scale.
Perfecto has enabled this major Australian bank to do in-sprint automation, which makes the development process faster and much more efficient. It also helps with collaboration between Quality Engineers and Developers, improving team relations. All in all, working with Perfecto along with their uplifted engineering processes has meant a true “Shift Left in Quality” for this Customer.
Powering Banking Quality Worldwide
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About Perfecto by Perforce
Perfecto is a proven, enterprise test automation platform for powering 5-star mobile applications. From scriptless test automation to a comprehensive virtual device lab, and award-winning 24/7 support, Perfecto enables its customers to release high-quality apps with confidence. It is no wonder why Perfecto is trusted by over half of Fortune 500 companies. Enterprise organizations like CitiBank, Wells Fargo, and BMO use Perfecto to prepare their applications for peak traffic events. With Perfecto, development and testing teams can speed their digital transformation and shift quality left.
Experience the industry's most-trusted testing platform for yourself by signing up for a free 14-day trial today!