Customer
Virgin Media Transformed Their Mobile Quality Processes With Automation
Challenge: Keeping Up With Their Growing Digital Expansion
Virgin Media is a British telecommunications company offering a range of services including broadband internet, home phone, TV, and mobile phone services, with a focus on speed and digital connectivity. As more people have access to Virgin Media through their mobile devices, it was important to Virgin Media that their digital presence lived up to their growing brand.
This drove Virgin Media to Perfecto, the enterprise-grade solution that would support their growing requirements and help them centralize the governance of their mobile devices.
Below Robert Randall explains how Virgin Media has transformed its mobile quality processes through enhanced mobile test automation.
Results: Improved Customer Journey
Perfecto’s tight integration with Selenium helped Virgin Media develop its strategic mobile automation framework, their primary mechanism for automating all mobile application testing. This integration enabled Virgin Media to extend its Responsive Test Automation platform to use real devices instead of emulators. Now, Virgin Media is confident that they are testing the real customer experience.