How to Make Test Reporting Work For You

Editor's Note: This post was originally published in August 2020 and has been updated for accuracy and comprehensiveness. 

Test reporting is essential for making sure your web or mobile app is achieving an acceptable level of quality.

Done right, test reporting and analysis can add true value to your development lifecycle by providing the right feedback at the right time.

What Is Test Reporting?

A test report is a summary of testing objectives, activities, and results to help stakeholders better understand both the testing and the product quality. Test reporting contains a summary of the test, including what was tested, when and how it was tested, and the test environment utilized. 

A test report is created and used to help stakeholders (product manager, analysts, testing team, and developers) understand product quality and decide whether a product, feature, or a defect resolution is on track for release. 

Beyond product quality, a test report also provides insight into the quality of your testing and test automation activities. Organizations typically have four high-level questions about their test automation. 

• What’s wrong with my automation scripts?
• What’s wrong with my backend? 
• What’s wrong with my lab? 
• What’s wrong with my executions? 

Finally, test reporting should help you understand the achieved value of testing. For example, are you testing anything unnecessarily? Are your tests stable? Were you able to uncover issues early in the process? 

A good test reporting process gives insight and answers to all these important questions. You can not only improve quality of an app, but you can accelerate your releases. 

Ready to incorporate test reporting into your continuous testing process? Try out Perfecto FREE for 14 days.

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Challenges in Test Reporting & Analysis

Agile, DevOps, CI/CD — these hallmarks of modern development have changed the requirements for a “good” test report. Below, a few issues that can get between you and a timely, accurate test report. 
 

Galloping Release Cadences

Traditionally, a test report was compiled and summarized (using spreadsheets!) as one of the final stages of a waterfall development process. Releases were few and far between, so there was time to compile results, create a report, and make decisions.

The fast release cadences made standard by Agile and DevOps movements have dramatically changed this. Testing needs to happen quickly. Decisions about quality need to be made not in the timeframe of months, but within weeks, days, even hours. If that feedback isn’t available in time, the release is either stalled or shipped with questionable quality. 
 

Noisy, High-Volume Data

Today’s testing teams generate mountains of data from tests. Mountains created, in large part, by both test automation (more testing) and device proliferation (more devices, browsers, and versions).

The more data, the better, right? Yes and no. 

Yes, if it’s actionable. No, if it’s not. Many organizations suffer from too much testing data. In that case, it is difficult to make sense of what is valuable and what is just noise. 

Noise is created from flaky test cases, environment instability, and other issues that cause false negatives for which we don’t understand the root cause. In today's reality, digital enterprises must go through each failure that is being marked in the report.

Reporting, then, is burdened by high volumes of irrelevant information.
 

Divided Data

Another issue, particularly for larger organizations, is due to the number and variety of teams, tools, and frameworks.

Simply:

• There is a lot of testing data. 
• It is coming from many different people and teams (SDETs, developers, business testers, API testers).
• It is arriving via different frameworks and formats (Selenium, Appium, etc.)

Without a uniform way to capture and sort this data across the organization, good test reporting becomes dangerously difficult.

What Should a Test Report Contain?

What goes in a test report? That depends on the mix of stakeholders using it as well as the sophistication of the team. 

Regardless, its contents should supply fast, actionable feedback. Everything should be described (or displayed in a test automation tool) as simply as possible — but not too simply. It needs the right granularity in the right areas to be useful.

Remember, the test report is used to analyze quality and make decisions. If it is too simplistic, important nuances can be lost and result in poor decisions. If it is too granular, you and the team will have difficulty getting a sense of the overall quality picture.

Basic Test Report Summary

A very basic test report for a small application or organizations should include, at a minimum, the following:

• Executive Overview — Summary of key findings. 
• Test Objective — Information about test type and purpose.
• Test Summary — Defining passed, failed, and blocked test cases.
• Defects — Described with priority and status.

For a larger organization, or for an organization implementing more sophisticated testing, the minimum will not be enough. 

Each of the test reports must include sufficient artifacts like logs, network traffic (HAR Files), screenshots, video recording, and other relevant data to help the reviewer make data-driven decisions. Test history — including defects found by the test, problematic platform or feature in the product — can provide immense value to the test reporting reviewers around next steps, test impact analysis, and test coping for the next cycle.


Test Reporting for Continuous Testing

When you’re releasing quickly, often, and with the help of test automation — as most modern organizations do — smarter testing and analysis is a necessity. 
 
To start, you need to time testing activities so that reporting and analysis are delivered at the most relevant time in your development pipeline. 
 
In the example below, you’ll see unit, smoke, and regression testing timed to align with when they are relevant to the team. For example, conduct unit testing too late (or get the feedback too late) and you risk delaying a release. Sync regression tests on a nightly basis, so the team can get feedback and take action the next day. 
 

Good test reporting is delivered to the right teams at the right time.

Aside from that, you will want a test reporting dashboard that is perfected for the pipeline. This would include the following:

Executive Overview­­ —Highlighting real-time trends for testing in the Continuous Integration pipeline.

Heatmap of Focus Areas — Mapping emerging issues (risks or other areas).

Cross-Platform Visual Validation — To quickly see functional/UI defects across browsers. 

Single Test Report — For detailed root cause analysis that includes the list of the above mentioned artifacts. 

Report Library — For effective triaging (slicing and dicing of data).

AI-Powered Root Cause Analysis With Perfecto

Perfecto's AI-Powered Root Cause Analysis helps teams test more efficiently by quickly identifying and clarifying common testing failures. Now, this feature has expanded to be more efficient than ever with Smarter Failure Reasons. 

With Smarter Failure Reasons, test failures are automatically classified by similar root causes that can be resolved using a similar approach. For more efficient root cause analysis, this enhancement renames an existing failure category, introduces a new category, and adds more failure reasons.  

With Smarter Failure Reasons, your team will experience the following benefits: 

• Visual reporting of failure reasons revealing the root cause. 
• Group the same issues into buckets. 
• Auto-assignment of failure reasons into buckets based on learning from previous patterns.  

Harness the power of Smart Failure Reasons as part of Perfecto’s AI-Powered Root Cause Analysis. To learn more about Smarter Failure Reasons, see Release Notes 24.5.

Bottom Line

Test reporting has become quite a bit more sophisticated than in the early days of waterfall development. But the end goal — getting actionable feedback — hasn’t changed. To find bugs faster, you need to filter out noise and false negatives. That way, you can focus on the genuine issues for a quick MTTR (mean time to resolution). An efficient test reporting platform, like the one that comes with Perfecto, helps you achieve all the above.

With Perfecto, you will gain accurate test reporting as well as the tools needed to make the most of your results, including:

• AI-powered root cause analysis.
• CI dashboard, jobs, and branches.
• Heatmaps.
• Boosted test coverage.
• Parallel testing for fast test executions.
• Stable and scalable test automation.

Sign up for a free 14-day trial to experience test reporting at its finest.

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Related Resources

• Webinar: How Smart Test Analysis Accelerates App Testing
• Demo: See Modern Test Reporting in Action