View all web browser and mobile devices available in our cloud-based test lab.
The banking or financial segment is probably the most complex one from a quality assurance and regulations perspective. The requirements of a banking web application are huge. It can be accessed from various geographical locations, by different personas, and across multiple platforms, while providing top-notch service to their customers.
Customers today have various choices, therefore expect the website to be very accessible, functionality-rich, and of course highly secure. If either the user experience (UX) is not sufficient or there is a compatibility issue with a browser/platform, they will ultimately turn to the competition.
Related Reading: Compare your app against a global benchmark of financial services apps >>
To assure high customer satisfaction, especially when developing and testing a responsive banking web application, you need to consider the following:
The above considerations are exhaustive but critical to the success of a web banking application. Today’s apps are not slowing down, and only becoming more advanced and introduce complex scenarios to better serve customers and be more competitive.
The only way to succeed in continuous delivery of web baking applications that covers all the above functionality flows, security, usability, performance, and accessibility is to have a high degree of automation, such that can be executed upon each code change.
Having the test automation in place is great, but such automation needs to be driven through a robust framework, and enable script authoring following best practices, as well as run at scale on the relevant permutations.
Web testing is just becoming harder each day. Technology introduces responsive web and progressive web capabilities that can drive greater functionality and delight the banking end-users. Such innovation can have a great business price on banking organizations that fail to implement a proper quality strategy that considers the above-mentioned pillars. There are a lot of testing tools out there, but there needs to be a proper fit for such tools with the DevOps and Agile practices that the organizations are using to deliver their software.
Learn how Perfecto can help get your banking application tested quickly and efficiently with our 14-day free trial.
DevOps Chief Evangelist & Sr. Director at Perforce Software, Perfecto
Eran Kinsbruner is a person overflowing with ideas and inspiration, beyond that, he makes them happen. He is a best-selling author, continuous-testing and DevOps thought-leader, patent-holding inventor (test exclusion automated mechanisms for mobile J2ME testing), international speaker, and blogger.
With a background of over 20 years of experience in development and testing, Eran empowers clients to create products that their customers love, igniting real results for their companies.